Quality comes first. Our services are the end result of our efforts, and we should provide the best service available. As our services are viewed, so are we viewed.

We must maintain mutually beneficial relationships with our retail partners and associates.

Customers are the focus of everything we do. Our work must be done with customers in mind, providing better services and product lines than our competition.

Continuous improvement is essential to our success. We must strive for excellence in everything we do: in our services, our human relations, our line selection, our competitiveness and our profitability.

Our people are the source of our strength. They determine our reputation and vitality. Employee involvement is our way of life. We are a team. We must treat each other with trust and respect.

Integrity is never compromised. Our conduct must be pursued in a manner that is socially responsible and commands respect for it's integrity.